Conversation as a Core Strategic Process

Conversation as Communication Every conversation is an opportunity to delve deeper, be more innovative, reinforce values, explain strategic priorities, support, inspire, ask questions, provide information and advice, share history, and (most of all) listen. The most widespread and pervasive development and learning no longer occurs in workshops, classrooms, conference rooms or boardrooms. It occurs over […]

Beware of These Communication Sins

Is your Organisation Guilty of These Communication Sins? Why do things, even very simple ones, so often go wrong in organisations? Usually it’s a matter of miscommunication. And, as organisational scholar Chris Argyris points out, the perpetrators are often senior manages who actually have very strong communication skills. When they want to avoid commitment — […]

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