There have been some interesting reads on the internet this month. Here are a couple worth your time. Managing Clever People A short reminder that creative, clever people can be fun to work with and inspirational. However, managers often see them as their greatest challenge, wanting them to conform to the “normal’ workplace culture. Surprising […]
Critical Non Assertiveness – how it manifests in the workplace If you read this blog often, you will know that I truly believe that most problems in a workplace are the result of poor communication and deficient communication practices. I am keen today to discuss how overly passive people can cause difficulties in a workplace […]
Time is an interesting commodity. It is used in different ways all around the world. In our so-called “time poor” countries we consider ourselves so busy that our responsibilities outweigh the time available. We eke out every minute, carefully scheduling and booking appointments weeks and months ahead. We lose a real sense of spontaneity and […]
In one of our previous posts, Identifying Causes of Organisational Problems, we spoke about the layered questioning process that helps in solving problems of all sorts – the cause and effect chain. One more trick that helps enormously in problem solving, and indeed in many other areas of organisational life, is to spend some time […]
Here in the offices of Indra Process and Performance Consulting, we are continually extending and updating our Deep Leadership modules and supporting material. It’s a great and dynamic atmosphere as we sort out in our own minds the relevance of material and how we can deliver it in the most meaningful way. For us that […]
The challenge of communicating well in the workplace is complex and multi-faceted. One of the classic challenges is when to say more without it being too much, and when to say less without seeming heartless, terse or brusque. How to Say “No” and Keep Yourself AND the Other Person Motivated It is always inspiring to […]
Long ago, as I started my consulting career, I was assisting a colleague in running a Leadership Development Course. Over a period of several days, I watched this group of 15 individuals, young, confident, cocky and somewhat arrogant. I asked my colleague if I could run a session on Humility. And so began my interest […]
In a conversation this week with a colleague we discussed the importance of process in organisations and the need for carefully managed process life cycles. This includes very specifically the creation, documentation, deployment, refinement, and retirement of processes He asked me why, in his experience, processes are not an area of focus for many businesses, […]
Great Companies, Humble Leaders, One Pointed Business Determination Focus in Business It is interesting to be re-reading an article on Level 5 Leadership by Jim Collins, summarising the results of a five year project on companies that went from good to great and then sustained that greatness. He wrote a best selling book about this […]
Empathy at Work Empathy is a good trait to have. It allows us to understand the feelings of others, to predict the responses others might have to situations, and to engage with people on an emotional level. In management and leadership positions, it’s a very valuable trait, as staff respond positively to the feeling that […]
